Introduction
Welcome to iKenClean (“Company,” “we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website, www.ikenclean.com, and our cleaning services. By accessing our site or engaging with our services, you agree to the practices described below.
Information We Collect
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Contact information: name, address, phone number, email address
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Service information: details required for service scheduling and customer support
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Payment information: only as needed for processing payments securely
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Website analytics data: collected anonymously to improve site functionality
We collect only what is needed to deliver cleaning services and customer support. We do not collect sensitive information beyond what is required for business purposes.
How We Use Your Information
Your information is used exclusively to:
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Provide the cleaning services requested
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Communicate with you about appointments and customer support
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Process payments securely
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Improve our services and website user experience
We do not use your information for marketing purposes unrelated to our services, nor do we use your information for profiling or automated decision-making.
No Selling, Sharing, or Distribution
iKen Clean does not sell, share, broker, or distribute your personal information to third parties for marketing, advertising, or any other non-business-related activities. Personal data is only shared with trusted service providers if required for fulfilling our contract with you (e.g., payment processors), always following strict confidentiality and security protocols.
Data Security
We use commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. All payment operations are processed through secure providers. Access to your personal information is restricted to authorized employees and contractors who need it for business reasons.
Your Rights & Choices
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You may request access to, correction of, or deletion of your personal information at any time.
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You can opt out of non-essential communications at any time by contacting us.
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If you wish to withdraw your consent for data processing, contact us using the information below.
Legal Compliance
We may disclose personal information only:
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To comply with the law or regulations
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To respond to lawful requests from government authorities
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To protect our rights, property, or the safety of our clients and employees
Data Retention & Disposal
We retain your information only as long as necessary for service provision and legal compliance. Data will be securely deleted or destroyed when no longer needed.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:
iKenClean
Email: [email protected]
1121 Annapolis Rd #151
Odenton, MD 21113
Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised effective date.